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Dear Sirs

I am writing to express my dissatisfaction with the T-shirts «Game Star», which I bought from you last week. As you will see from the enclosed bill, these cost $15 each. One of them frayed out at the edges after the first washing. In one of them, which was striped in red and blue, the colours have run away.

These T-shirts were not sold on sale, nor did the price I paid lead me to expect that they would be of inferior quality. Does your company have any price– quality corporate culture?

Therefore I must insist to have my money refunded.

Please let me know what you would like me to do with these T-shirts?

Yours faithfully,

Dear Sir/Madam

I’m writing to you to complain about service of the business and visit -card machine provided by your company. I visited this machine at the Pall-Mall underground station directly at the entrance at 14.45 last Saturday, May 20, 2004 to print my business cards. I choose pattern N 5807 with color CD’s design, inserted two coins for $5, followed instructions and got nothing.

I called immediately to your head quarter and left my message on the answering machine.

Therefore, I’d like to get my business cards and kindly ask you to prepare and send it to my address. As far as I already paid money, I call for to do it immediately. Please, put the following information at the card.

1. Pattern N 5807

2. Anna Egorova

3. Russian Language Teacher

4. Tel.: 123 456 789

5. Fax: 987 654 321

6. E-mail: [email protected]

I’d prefer to thank you for a good cards I hope to get from you very soon, than to complain to the proper organization about this case.

Sincerely yours,

Dear Anna

Thank you for your letter which came yesterday. I did enjoy hearing from you. The news of your interview is very interesting. You didn’t if=whether you get the job. I hope so. I was very sorry to hear that you had been/were burgled again. How many times has this happened to you? Five hundred pounds is a lot of money. Do police know who did it?

You wanted me to tell you about what I am doing in Edinburgh, and what my life here is like. Well, I’m enjoying it very much. The course is good, but harder than I thought. At first I have no friends, but I got to know people from my (the same) Department (as me). At the moment I’m spending all the whole time=all my time to buy books I need to read for my course, but it is difficult to find them. I’m sure I’ll find them soon. As soon as I buy them, I’ll be very busy!

I must stop now. A friend of mine asked me to write the letter in French and I promised to help him. Write or phone me soon. If you come to Scotland, you could visit me, but remeber=don’t forget to bring a warm clothes! It’s so cold here=such cold weather here!

Best wishes,

Dear Alex,

I hope you are well

I finally got around to making copies of the pictures I took during the «Farewell Dinner». Here’s a copy for you to cherish! Although I interested to do this sooner I was somewhat incapacitated with an attack of flu followed by a bout of pneumonia (3weeks out of work). So my best intentions were hindered by the state of my health. I eventually recovered and the last two weekends I have been feeling strong again. Unfortunately, Mary never fully recovered from the flu and contracted bronchitis; also necessitating a course of antibiotics for two weeks. She is doing a lot better now although not yet 100% fit.

I will not be going to Paris for the meeting in April as my new job does not permit it. I was sideways «promoted» in the Ocean Organisation by being nominated «Scientific Expert in Organic Chemistry» and also made Programme Head for one of our projects.

Unfortunatelly neither of these position carries any management responsibility, the reason being that I was deemed too inexperienced to manage one of the new Ocean departments– although some of the other «managers» are contemporaries of mine, one of whom I worked with during a postdoc period! It turns out to be a blessing in disguise as I now have much more time to look for a job elsewhere. So life goes on. I’ve already had one interview and have several other active offers – the hard bit is choosing the right one. Strangely enough it seems that many companies are interested in my skills, what a shame– Ocean isn’t!

So that’s it for now. I wish you well for the New Year both in your private life and at work.

All the best!

Regards,

Dear Charles

I was deeply distress to hear of your wife’s sudden death.

We new Diana as an outstanding member of our staff and a good friend. It was always a great pleasure working with her, not only for the efficient and businesslike way she worked, but particularly for her personal qualities. It is a great loss to all who knew her. She will be sorely missed.

All of us at Royal Associates would like to convey our sincere sympathies to you and your sons.

May we offer you our sincerest condolence?

Dear Son,

Just a few lines to let you know that I am still alive. I am writing this slowly because I know that you can’t read fast.

You won’t know the house when you come home, we’ve moved.

About your father, he has got a lovely new job. He has 500 men under him, he cut grass at the cemetery. Your sister Mary had a baby this morning. I haven’t found out yet whether it’s a boy or a girl. So don’t know if you’re an aunt or an uncle.

I went to the doctor on Thursday and your father came with me. The doctor put a small tube in my mouth and told me not to talk for 10 minutes. Your father offered to buy it from him.

Your uncle Patrick drowned last week in a vat of Irish whiskey at the Dublin brewery. Some of his worksmates tried to save him but he fought them off bravely. They cremated him and it took 3 days to put the fire out.

It only rained twice this week, first for 3 days, then for 4 days. We had a letter from the undertaker. He said if the last payment on your grandmother’s plot wasn’t paid in 7 days, up she comes.

P.S. I was going to send you 5 pounds but I have already sealed the envelope.